Continuing on from part one, we look at the next five keys. … READ MORE
Ten Power Keys to Dealing with Conflict (Part Two)
Top Fourteen Reasons Landlords Terminate Management (Part Two)
Continued from part one with the first seven reasons why clients end management with their agency. … READ MORE
Top Fourteen Reasons Landlords Terminate Management (Part One)
Landlord clients leave for all sorts of reasons. The following is a list compiled from a recent post on our Facebook page that asked property managers; what are the main reasons that landlord clients end their management and leave your agency? - aside from unavoidable reasons like the owner moving back into the property, or the property being sold. … READ MORE
The Warning Signs of a Bad Landlord
Too many property managers and principals believe that all business is good business! … READ MORE
Ten Power Keys to Dealing with Conflict (Part One)
Property management has various forms of conflict. Property management has two general types of conflict, one being practices that can be in place to avoid conflict, and the conflict that comes with the job! … READ MORE
BEWARE the 8 Biggest Communication Complaints from Landlords
Missing these common communication mistakes could prove catastrophic for PM businesses. If you recognise these issues occurring in your business - investigate, identify the cause, and make changes to ensure the communication complaint never occurs again. … READ MORE
Ten Tips for Tackling Really Difficult PM Situations
‘Property manager’ may as well be defined as ‘problem solver’! Here are some key points to help you tie-up any tricky situation with a positive resolution. … READ MORE
Four Effective Ways to Combat ‘My carpets don’t need cleaning.’
(This article is useful and written for states where you’re unable to enforce carpet cleaning at the end of tenancy) Most property managers have had tenants who are vacating the property say that their carpets do not need professional cleaning. But are they avoiding the truth? … READ MORE
How to Win ‘I won’t pay my water bill’
I bet you have heard this statement before from tenants when they receive their water usage account. They call you promptly and say “I have just received my account, but my tap was leaking for 3 months!” They either want the account substantially reduced, or don’t want to pay anything at all. So in the case where water has been lost due to leaking or dripping, what do you do? … READ MORE