Until recently I was a perfectionist. I have now realised that perfectionism is a character flaw and not quality. … READ MORE about Excellence is an Attitude!
Having a 'too hard basket' is something we all own, it’s just what we store in this basket for longer than necessary that causes us problems and grief! This unseen in-tray can store things we believe too difficult, or too hard to solve. … READ MORE about Overcoming Procrastination
As a national property management trainer and consultant with the Bob Walters Team, I am constantly flying and travelling around the country to conduct property management seminars and conferences. I find that property managers and principals are very different in many ways depending on what state they are from, and whether they work in metropolitan areas or regional areas- there are definitely … READ MORE about The Greatest Property Manager in Town
There is an old cliché which says “you only have one chance to make a first impression”. Research shows that people have often made their minds up about you and your product or service within thirty seconds of the first meeting. It is therefore vital that the impression which you make during that brief window of opportunity is the right one. … READ MORE about The Power of First Impressions
What? Have I lost my sanity? ‘Training is important!’, I hear you say. And yes- training is very important! What I mean is that training is a complete waste of time, if you attend and then walk away and do nothing about what you have learned! … READ MORE about Training is a Complete Waste of Time!
As property managers, we wear many hats. Inspector, debt collector, counsellor and salesperson are just a few. However, one of the essential skills we must acquire is problem-solving. … READ MORE about Resolving Problem Solving
Nobody likes to fail! In fact, just about everyone fears failure. Fearing failure has a major stronghold over many professional minds today- with property managers no exception. It is this fearing failure that stalls progress and growth in property managers and keeps them locked up from their potential. Most people want success, however, fear holds them back. … READ MORE about Failure – The Pathway to Success!
Sometimes I am asked- what is the most difficult issue that most property managers struggle with? … READ MORE about Embrace the Power of Change!
There is an epidemic invading our society today. It is one that is hard for most people to recognise and diagnose. … READ MORE about The Small Poppy Syndrome