Is this statement questionable? Maybe you think I am misinformed?
As property managers, from time to time we have tenants that hold us to ransom because some repairs have not been completed in an expected time frame. Sometimes a landlord has promised to do the repairs themselves, but have not done them yet. Maybe we as property managers have failed to have these arranged in a reasonable time frame.
Just about every late rent list is the same!
The same names and the same ‘super-stars’ appear regularly like clockwork!!
Rarely does it contain tenants genuinely behind in the rent! The people who will catch up with their payments and likely not appear again.
These SMS suggested texts are to be used with caution.
These texts are NOT to be used for tenants who fall behind on their rent from time to time. General communication is appropriate for this type of tenant.
We ran a post on our Facebook page inviting our property manager and principal audience to let us know the weird and funny things that their tenants have said to them.
We were overwhelmed by their responses!
We asked our property management audience from our Facebook page of the best late rent excuses they have heard when a tenant gives a reason for not paying their rent.
Property Management is hard enough…so why would we want to MAKE IT HARDER for ourselves?
One of the biggest GROWTH mistakes we see property managers and BDM’s make when signing up a new business is not having a CRITERIA of when to say NO.
Property management can be tough, but there are some things that are said by tenants that make you shake your head, and laugh!
We ran a Facebook competition where we asked our audience for the best late rent excuse they have heard.
Rent arrears can have a shockingly big impact on your department. They alone can wreak havoc on any property management department and can highlight the front-running PM businesses to the strugglers.