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Top Ten Ways to Beat Fee Discount Requests (Part One)

I was in a meeting with Bob Walters in New Zealand recently after the last of the BWT Peak Performance national seminars, and Bob brought up the fact that it seems that every time he is speaking with an agent or property manager, they mention that more and more of their prospective clients are asking for fee discounts! A lot more than is considered ‘normal’!

… [Read More]

Filed Under: PM Growth

Top Ten Ways to Beat Fee Discount Requests (Part Two)

Continuing on from part one; we take a look at the next five keys to beat fee discount requests.

Extra Bonus Tip- Know your competition! – you must know your competitors; not only their fee charges and their likelihood to offer discounts but also what they look like with their perception strategies. In a world where perception is reality, what perception do they give your prospective clients with their marketing materials, website etc? If they look better than you, then you are encouraging fee discount requests simply on this issue!

… [Read More]

Filed Under: PM Growth

Ten Keys to Building Trust – The Essential Transaction Ingredient

“If people like you they will listen to you, but if they trust you they’ll do business with you.” – Zig Ziglar

This quote explains it all!

It doesn’t matter how low your fees are if you cannot win trust you simply will not get the business.

… [Read More]

Filed Under: PM Growth

Twelve Ways to Answer “But the other agent will get me a much higher rent!”

It’s very annoying when you know the other agent down the road has quoted a rent amount way above what the market is doing!

The reasons are varied but sometimes they’re just quoting it high to get the business. And you can see the prospective client is tempted by this information.

How you ‘come back’ with a suitable answer will determine whether or not you get the business.

… [Read More]

Filed Under: PM Growth

Ten Invaluable Keys to Winning Business

Everyone wants to know how to effectively win the business with prospective landlords – so what is the secret?

It takes lots of practice, great people skills and understanding the sales process to become really good!

A lot of property managers struggle in getting the business and resort to aggressive discounting as the solution. What happens instead is property managers ‘win more workload’ without the financial reward of profit.

… [Read More]

Filed Under: PM Growth

40-Plus Things You Can Include in Your PM Listing Kit

A PM listing kit is something you don’t see too often these days. Too many property managers and business development managers (BDMs) don’t use a visual display of their services or show examples of property management in action.

The ‘show and tell’ just becomes a ‘tell’ missing the stronger impact of an added visual presentation.

… [Read More]

Filed Under: PM Growth

43 Tips to Renting Property in a High Vacancy Market

Tight low vacancy markets come and go.

We all need to adjust to a tougher rental market when the supply of quality rental properties outweighs the demand by quality tenants.

This can happen seasonally, or if there is simply too much new ‘stock’ on the market in the area. Sometimes the main industry (employer) in the area has suffered a downturn resulting in a lesser demand for rental properties by tenants as laid-off workers now seek employment further afield. Of course, it could be a number of these factors at the same time.

… [Read More]

Filed Under: Property Leasing

Eight HOT TIPS for using Social Media for Tenant Application Processing

There is no denying that the use of Social Media has completely taken over the internet. People are quick and willing to place their entire lives online, for all to see on a public level.

For tenant application processing, there is certainly debate about whether we should use this tool to ‘judge’ an applicant.

The general attitude among property managers is that, if a person has set their social media platform to the public, you may find a treasure trove of useful information that’ll assist you in the processing of an application and, therefore also in coming to an end decision.

… [Read More]

Filed Under: Property Leasing

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Categories

  • Boosting Income and Profitability
  • Business Owner Hot Topics
  • Communication and Conflict
  • Inspections
  • Just plain weird
  • NZ Letting Fee Change
  • Photo shock!
  • PM Growth
  • PM Hot Topics
  • PM Time and Stress Management
  • Principals and Department Managers
  • Property Leasing
  • Recruitment and Staff Retention
  • Repairs and Tradespeople
  • Success and Personal Development
  • Tenant Selection and Induction
  • Zero Tolerance Rent Control

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