We ran a post on our Facebook page inviting our property manager and principal audience to let us know the weird and funny things that their tenants have said to them.
We were overwhelmed by their responses!
Empower your PM Growth
We ran a post on our Facebook page inviting our property manager and principal audience to let us know the weird and funny things that their tenants have said to them.
We were overwhelmed by their responses!
We asked our property management audience from our Facebook page of the best late rent excuses they have heard when a tenant gives a reason for not paying their rent.
Property Management is hard enough…so why would we want to MAKE IT HARDER for ourselves?
One of the biggest GROWTH mistakes we see property managers and BDM’s make when signing up a new business is not having a CRITERIA of when to say NO.
Property management can be tough, but there are some things that are said by tenants that make you shake your head, and laugh!
We ran a Facebook competition where we asked our audience for the best late rent excuse they have heard.
Rent arrears can have a shockingly big impact on your department. They alone can wreak havoc on any property management department and can highlight the front-running PM businesses to the strugglers.
Regular late rent payers need to be dealt with differently from the average tenant who may get behind every now and again. This is simply because the serial late rent offender has a priority issue, and they don’t consider paying their rent on time a priority.
SMS is one of the most effective forms of communication when dealing with your tenants that are regularly late in paying rent. Not everyone frequently checks their email, but everyone reads a text (unless they’ve blocked you, of course).
Your message always should be strong, direct and one that will get a response and action.
If it doesn’t work, don’t use it!
I am regularly asked, “What’s a good bonus system for our property managers?”
I have outlined one that is the easiest to understand, has the best approach and reward, motivating property managers to performance over the whole position description.
But first … here’s what I’ve found that doesn’t work!
I am surprised that most property managers think they are differently from their competition! Ask any property manager what they do different, and they will all start saying what they believe is their difference. In most cases, there are two major flaws with their answer.