Property management can be tough, but there are some things that are said by tenants that make you shake your head, and laugh!
We ran a Facebook competition where we asked our audience for the best late rent excuse they have heard.
Ten Critical Keys for ZERO Tolerance Rent Control
Rent arrears can have a shockingly big impact on your department. They alone can wreak havoc on any property management department and can highlight the front-running PM businesses to the strugglers.
12 Top Tips to Shake and Make Your Serial Late-Rent Offenders Pay!
Regular late rent payers need to be dealt with differently from the average tenant who may get behind every now and again. This is simply because the serial late rent offender has a priority issue, and they don’t consider paying their rent on time a priority.
Which of These 17 SMS Texts for ‘Serial Late Rent Offenders’ Will You Use?
SMS is one of the most effective forms of communication when dealing with your tenants that are regularly late in paying rent. Not everyone frequently checks their email, but everyone reads a text (unless they’ve blocked you, of course).
Your message always should be strong, direct and one that will get a response and action.
If it doesn’t work, don’t use it!
Eight Easy Tips to Create a Great Bonus Structure for Property Managers
I am regularly asked, “What’s a good bonus system for our property managers?”
I have outlined one that is the easiest to understand, has the best approach and reward, motivating property managers to performance over the whole position description.
But first … here’s what I’ve found that doesn’t work!
Ten Powerful Points of Difference
I am surprised that most property managers think they are differently from their competition! Ask any property manager what they do different, and they will all start saying what they believe is their difference. In most cases, there are two major flaws with their answer.
Why Most Rent Rolls Don’t Grow
Excellence is an Attitude!
Until recently I was a perfectionist. I have now realised that perfectionism is a character flaw and not quality.
Overcoming Procrastination
Having a ‘too hard basket’ is something we all own, it’s just what we store in this basket for longer than necessary that causes us problems and grief! This unseen in-tray can store things we believe too difficult, or too hard to solve.
